FAQ's

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Entering one of our competitions is easy.  You just need to register and open your account, then follow the easy 3 steps.
  1. Pick your competition from the many on offer
  2. Choose the amount of tickets you want into the competition
  3. Receive your ticket(s) and wait for the Live Draw.

Our competitions last for a fixed period. Details for each draw are featured on the Live Competition page on our website.

The prize draw will take place on the date stated in each competition details. The draw itself will be available to view on social media channels via a live stream. Winners will then be contacted and a record of the winner of each prize placed on the website.

The competition is open to all residents in the UK and Northern Ireland, aged 18 years or over.

The maximum number of tickets for each competition are displayed in the draw details. This maximum number is fixed and will not change.

You can view your tickets and transactions in the My Account section of the website.

Unfortunately not, the purchase of a ticket is final and cannot be either amended or withdrawn.

Please use the forgot my password feature on our website

In your email order confirmation, next to any instant win number will say the words “Instant winner” along with the corresponding prize.

The cost of each ticket is clearly stated by each competition and won’t change during the sale period.

We use secure, encrypted connections across our website and do not hold your card details on our servers.
You may enter the competition for free by complying with the following conditions:

(a) send your entry by first- or second-class post to the Promoter at the following address:

DD Competitions LTD., 95 St Ninian Terrace, Dundee,

Scotland DD3 9LL

(b) hand delivered entries will not be accepted and will not be entered into the random

draw.

(c) include with your entry the following information:

(i) your full name.

(ii) your address.

(iii) a contact telephone number and email address; and

(d) incomplete or illegible entries will be disqualified.

(e) you may make multiple free entries for any competition (up to any limit placed on

entries by the Promoter) but each free entry must be submitted and posted to the

Promoter separately. Bulk entries in one envelope will not be accepted as multiple

entries and if a bulk entry is received, it will be counted as one single entry.

(f) by entering the competition, you are confirming that you are eligible to enter and accept

the terms and conditions.